One of the most interesting – but least explained – features of Summer 13 (184) is Chatter Actions. There are three kinds of actions (Yes, you thought there were two, but there are more!) and after writing a few of each, here are some examples. The documentation is, as of this writing, both incomplete and […]
Salesforce Administrators learn to remind users: “Search before you create a new lead.” Pretty simple, right? Duplicated records are a pain. Then why do I see some very accomplished Salesforce users in the Dreamforce app posting duplicate Content/Files in Chatter? Here are some examples from the Files tab: The better thing to do – assuming […]
I make no secret that I’m a fan of PersonAccounts. I think they’re very handy when working with individuals instead of companies, and I really like pairing them with the Relationship Groups app to make households. I’ve always considered them as mostly-contacts. I put all Person fields on the Contact object, reserving very few for […]
Yesterday, I enabled the new Opportunity page layout in my Developer Spring ’10 Preview org, and it took a few steps, so I thought I’d share them with you. Firstly, you’ll need to contact salesforce.com to get this feature enabled. Then be patient. It takes a minute or two for the update to propagate. Clearly, […]
About two weeks ago, I posted a list of the many setup steps I took to make my Winter ‘10 prerelease org useable. Those are the same steps I have to take whenever setting up any Developer Edition org for the first time as well.
An insider at salesforce.com forwarded me this email that a senior person sent to quite a few also-senior people on various product teams:
Preparing a New Org. Each Pre-Release. In 27 steps.
This is not the most widely-read blog about Salesforce, but it feels good to know that salesforce.com does have its ear to the ground and is taking seriously even the indirect feedback that we bloggers provide.